E-Gift Card
E-GIFT CARD
There's no better gift than the gift of choice! E-gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
E-gift cards are excluded from all promotional codes.
Please allow up to 1 business day to receive your e-gift card.
Get a free wash bag with your purchase!
To extend the lifetime of your Siella pieces, please ensure you use the following care steps:
1. Wash by hand, whenever possible. Otherwise, place all undergarments in the mesh laundry bag and machine wash in delicate cycle and cold-water setting.
2. Be sure to wash alone or with like colours. We recommend using a mild detergent.
3. Lay flat or hang dry for all undergarments.
4. For bralettes, reshape the cup before drying. Less is more - no need to wash your bra after every wear. We recommend washing after 2 - 3 wears.
SHIPPING TO UNITED STATES & CANADA
Please note that for all orders under $55 USD or $75 CAD the following shipping fees will apply. Please see below for the shipping rates.
Canada Post Standard - Delivery in 3 to 8 business days. Free standard shipping applies to orders with a total value of $75 CAD/ $55 USD and over. A fee of $9CAD/$7 USD is applied to orders below free shipping threshold. Available in Canada and United States.
Express - Order by 12PM ET for same-day processing. Delivery in 1 to 3 Business Days. Available in Canada and United States. Shipping rate determined at checkout.
Priority - Order by 12PM ET for same-day processing. Delivery in 1 to 2 Business Days. Available in Canada only. Shipping rate determined at checkout.
Please allow up to 1-2 business days processing time before orders ship from our warehouse.
Shipping unavailable for Alaska, Hawaii, Puerto Rico, Yukon, Nunavut and Northwest Territories.
Please note, the delivery timeline does not include processing time.
RETURNS
Your first return is free! Your satisfaction is always our priority and we would like to ensure that you have the best experience while shopping at mysiella.com. If you are not completely satisfied with your purchase or if you have received a defective item, you have 30 days to return your package from the date you received it.
To start a return click here: https://mysiella.com/a/return
All returned items must have the original tags, be unworn, be unwashed, and be free of perfume, make-up and deodorant. Items that do not meet the highest standards of health and hygiene will not eligible for credit and will be returned to sender.
The following items are final sale and ineligible for return:
- E-gift cards (cannot be refunded, exchanged or redeemed for cash)