Soutien-gorge balconnet en coton biologique et dentelle

Hello Maj,

Thank you for your comment and for sharing your thoughts. We're sorry to hear the fit wasn't quite right.

Our Organic Cotton fabric naturally relaxes with wear, so if the bra feels a little snug at first, it can gradually stretch slightly and mold to your shape over time while still providing support. We hope this helps improve the fit as you continue wearing it. If you feel the extra large is still too large, please contact our customer service team info@mysiella.com for further assistance.

Kind regards,

The Siella Team

Hi Sarah,

Thank you for your review.

We’re sorry to hear that this specific bra didn’t meet your expectations and that the straps were not comfortable for you.

We do have several other styles in our Organic Cotton collection that may better suit your needs if you enjoy that fabric, as well as additional bras across our other collections that are very well appreciated for their comfort and fit.

If you would like help finding the best option for you, please don’t hesitate to reach out to us at info@mysiella.com. We would be more than happy to guide you.

Kind regards,
The Siella Team

Hi Maria,

Thank you for sharing your feedback. We’re very sorry to hear that the bra didn’t fit and didn’t provide the shape you were hoping for. Your comments are important to us, and we’ll take them into consideration to improve our products and service.

If you ever decide to give Siella another try, we’d be happy to help you find a style that’s a better fit. We’re always here to assist!

Kind regards,
The Siella Team

Hi Shannon,

Thank you for taking the time to share your feedback. We’re sorry to hear this bra wasn’t the right fit. This style offers light support, so it can feel softer and less structured than other bras.

If you’d like, please share your measurements with us. We’d love to help you find a bra that gives you the support and fit you’re looking for.

Sincerely,
The Siella Team

Hi Laura,

Thank you for your review. We know that sizing can differ from brand to brand, which is why we offer detailed size guides and always recommend taking your measurements for the most accurate fit. That said, we appreciate you sharing your experience, feedback like yours helps us continue improving our fit and sizing guidance.

Warmly,
The Siella Team

Hi Tania,

Thank you for your feedback. We're sorry to hear that the size chart felt smaller than expected. If you took your measurements and still experienced a tight fit, we completely understand how frustrating that can be, and we truly appreciate you bringing it to our attention. We’ll be sure to share your comments with our team as we work to improve our sizing guidance.

When trying a new brand, it's always a good idea to take fresh measurements rather than relying on your usual bra size, as sizing can differ depending on the design, materials, and intended fit of each product.

If you have any questions or need help finding the right size, our customer care team is here and happy to help!

Sincerely,
The Siella Team

Hi Melissa,

Thank you for your feedback! We're glad to hear you liked the bra overall, but we understand the concern about the seams showing under tight clothing. If you're looking for a more seamless look, we recommend checking out our No-Show or Invisible collection. These styles are designed specifically to offer a smooth, seam-free fit under tight clothes. Your comments are valuable, and we'll be sure to pass along the feedback to our design team!

Sincerely,
The Siella Team

Hi Ashley,

We sincerely apologize for the defective item you received, and we completely understand your frustration. This is definitely not the experience we want for our customers. We will also pass your feedback to our quality control team to ensure this doesn’t happen in the future.

Best regards,
The Siella Team