Your satisfaction is always our priority and we would like to ensure that you have the best experience while shopping at mysiella.com. If you are not completely satisfied with your purchase or if you have received a defective item, you have 30 days to return your package from the date you received it.

Your first return is free! Subsequent returns will incur a $7 CAD ($5 USD) shipping fee.

All returned items must have the original tags attached, be unworn, be unwashed, and be free of perfume, make-up and deodorant. Items that do not meet the highest standards of health and hygiene will not eligible for credit and will be returned to sender.

The following items are final sale:

- E-gift cards

- Items marked final sale

We can only process returns for items purchased directly from mysiella.com. If you purchase our product from another retailer, please contact them directly for a return or exchange.